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04-22-2013 04:13 AM
I have a HP Pavilion HPE h8-1360t Desktop and I have been trying to install a Vantec 2-Port SATA II 300 PCIe Host Card with RAID. It uses a Silicon Image 3132 controller http://www.siliconimage.com/solutions/pc/host-controller/. The operating system is Windows 7 Professional Service Pack 1 64 bit.
The computer does not recognize the card in any of the PCIe slots and it does not appear in the device manager. I cannot bring up the card's BIOS, either. I have started and restarted the computer with the card in and out of each of the slots and it is never recognized.
Any ideas on how I can get the computer to recognise the card?
04-22-2013 04:20 AM - edited 04-22-2013 04:24 AM
Enter the BIOS and see if it is recognized as being present. That is where you should begin. According to the information on Vantec's website you should see the SATA ports in the device manager after it is installed.
I am not an HP Employee.
04-22-2013 07:55 AM
Do you have another PC you can try it in?
You may have a defective card. It is difficult to say without another PC to verify that in. Contact VantecUSA or the vendor that you purchased it from for support.
I am not an HP Employee.
04-22-2013 08:05 AM
Actually, I spoke with Vanco and exchanged the card for an identical one, which is also not recognized. They suggested contacting HP. Does it make a difference it the hard drives are listed as SATA or AHCI by the BIOS? The default for the computer is AHCI.
04-22-2013 09:28 AM - last edited on 02-23-2017 05:32 PM by OscarFuentes
Try clearing the CMOS. If this doesn't work then it's a good bet that the card is not fully PCI-E version 2 compliant.
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07-20-2013 02:15 PM
I am having exactly the same problem. I have tried two known good working SATA cards (SiI 3132 chipset). They work fine in another comuter but neither work in my h8-1360t. They are not identified in the BIOS at all and there is nothing in Device Manager. I had a working Intel NIC card in PCIe slot 1 and tried these cards in PCIe slot 2. I then swapped the NIC card to slot 2 and it worked fine so both the PCIe slots on the h8-1360t are good. I then tried both the SATA cards in PCIe slot 1and they still are not recognized.
SO: The cards are good and the slot in the HP is good. From online searches I can see I am not the only one with this issue. Please help!
10-17-2013 10:17 AM
Same issue with HP Pavillion t6-2220 and PCIe DP SATA II PCIe RAID from SIIG. I know the card is good as I put it in a different machine and it shows up. I tried all the PCIe slots and none of them show the device.
Is there a fix for this?