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Student
Posts: 1
Member Since: ‎10-17-2010
Message 1 of 2 (587 Views)

Pavilion black screen on startup

 

Hi, I have a HP Pavilion (don't have model no. at moment) runing on NT which is a number of years old, and which is now hanging on startup with black screen. When I startup in safe mode, it also hangs. I can get to the command prompt, but don' really know what to do when I get there. Any help would be much appreciated.

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Provost
Posts: 45,921
Member Since: ‎09-24-2010
Message 2 of 2 (575 Views)

Re: Pavilion black screen on startup

[ Edited ]

Hi,

 

In the Command Prompt type the command below.  This will check drive c for errors and attempt to fix them.

 

chkdsk c: /f                 (there is a space between chkdsk and c) (There is a space c: and /f)

 

 

Hope this helps,

 

DP-K

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Windows Insider MVP

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