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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-28-2017 10:40 AM

HP Recommended
Product: Pavilion 23
Operating System: Microsoft Windows 10 (32-bit)

Need wizard reset password CD and Robert disc

3 REPLIES 3

‎04-28-2017 12:14 PM

HP Recommended

> Need wizard reset password CD and Robert disc

 

Your best option is to use a "search-engine", e.g., www.google.com   or www.bing.com

 

to do a search for those particular words.

 

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‎04-28-2017 12:23 PM

HP Recommended

I need a disc to reimage

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‎04-28-2017 01:49 PM

HP Recommended

> I need a disc to reimage and "robert" [? reboot ?]

 

Start at:  http://support.hp.com    and enter the full model-number of your HP Pavilion 23.

Choose the "Specifications" document.

Click the "Drivers and Downloads" button.

 

If you are fortunate, i.e., your computer is less than 3 years old, there might be a way to either order a USB memory-stick from HP that contains the Windows Installer for the originally-shipped operating system, or a "cloud-based" method of downloading the same software.

 

If your disk-drive is the original, there should be a copy of the "Windows Installer" in a hidden partition of your disk-drive.

 

Also, there may be a utility program on the 'C:' drive that you can use to copy the "Windows Installer" onto a USB memory-stick (or to burn a few DVD-recordable disks).

 

More details from you will get you more-specific advice.

 

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