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-xcam
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Message 1 of 2
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Photosmart D110a will no longer print...queue is empty but I get a 'BUSY" message

HP Recommended
D110a
Mac OS X 10.10 Yosemite

wifi printer does not print.

I get a busy message although queue is empty.

 

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DevRao
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Message 2 of 2
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HP Recommended

Download and install this: http://support.apple.com/kb/DL907

Restart your Mac.

 

Reset the printing system:

- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.

Although I am an HP employee, I am speaking for myself and not for HP.

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