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Honor Student
Posts: 4
Member Since: ‎07-20-2009
Message 1 of 6 (4,813 Views)

Please help: Recovery Manager Error code during system recovery

The notebook is a HP Pavilion dv2000. When accessing Recovery manager after pressing F11 upon bootup and selecting System Recovery it comes up the the screen:

 

Factory image recovery where is attempts to reformat the windows partition on the Hard drive and reinstall the original content

 

Within a few seconds of the above mentioned it brings up an Error:

 

ERROR 0X4001001300001002. If this issue continues contact HP Support.

 

Rebooting it does not help.

 

 

 

0 Kudos
Regents Professor
Posts: 4,334
Member Since: ‎11-19-2008
Message 2 of 6 (4,812 Views)

Re: Please help: Recovery Manager Error code during system recovery

Do you have any accessories (other than the power cord) attached?  You should boot into the BIOS by pressing the F10 key at boot and then go to Diagnostics and run the hard drive and memory tests to verify that your hardware is working properly.
Honor Student
Posts: 4
Member Since: ‎07-20-2009
Message 3 of 6 (4,808 Views)

Re: Please help: Recovery Manager Error code during system recovery

There is nothing other than the power cord plugged in. I did run the diagnostic from the Recovery manager just on the CSmiley Sadwindows partition) and it came back fine. I'm currently running it from the cmos diagnostics to see if it gives me anything different, so far the quicktest came back fine. 
Honor Student
Posts: 4
Member Since: ‎07-20-2009
Message 4 of 6 (4,796 Views)

Re: Please help: Recovery Manager Error code during system recovery

All tests PASS:

 

Quick

Comprahensive

S.M.A.R.T.

 

 

Honor Student
Posts: 4
Member Since: ‎07-20-2009
Message 5 of 6 (4,789 Views)

Re: Please help: Recovery Manager Error code during system recovery

To make matters worse:

If I reboot the notebook without going into Recovery Manager I now get this error:

 

"bootmgr is missing press ctrl + alt + delete to restart"

Honor Student
Posts: 3
Member Since: ‎01-12-2015
Message 6 of 6 (157 Views)

Re: Please help: Recovery Manager Error code during system recovery

I am having the same error using Recovery Manager. Must be a very uncommon error since I have not had a reply either

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