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avalove2003
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Power Button won't turn off monitor

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I tried the power button lock out suggestions:

 

Try the below suggestion:

 

Power Button Lockout is displayed.

The monitor's Power Button Lockout function is enabled.

Press and hold the Power button for 10 seconds to unlock the Power button function.

 

If the above doesn't work then try a monitor reset.  Unplug the monitor’s power cord and hold down the monitor’s power button for 30-60 seconds. Plug the monitor back in and power it up.

 

But the monitor still won't power off the power button is not in lockout mode.

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MechPilot
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Message 2 of 2
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Hello avalove2003,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More

 

I have read your post on how your monitor is displaying an error message stating: "Power Button  Lockout", and I would be happy to guide you towards a resolution!

 

Since you have already performed a factory reset on the monitor, I recommend contacting our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

 

http://www.hp.com/cgi-bin/hpsupport/index.pl

 

I hope this helps!

 

Have a great weekend! 🙂

MechPilot
I work on behalf of HP



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