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TTaff Student
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Power Up Issue

HP Touchsmart 520-1030
Microsoft Windows 7 (64-bit)

When I try to power up the fan runs for about a half second then shuts down.  It automatically repeats the process until manually ended by unplugging the power source.  The power supply is outputting 20 volts as expected.  

 

Update - Found one of the RAM modules was bad.  It's running on 2 Gig now so it's painfully slow but I have more coming!

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HP Support Agent
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Power Up Issue

 

@TTaff


Welcome to HP Forums, this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out :)

 

As I understand the computer is drastically slow after you got the defective RAM removed, i recommend replacing the ram with a one that works to avoid the slow performance issues,

 

You may use the official HP shopping website for offers: Click here

 

If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers!
Good Luck.

Riddle_Decipher
I am an HP Employee

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Power Up Issue

@TTaff

 

Thank you for replying,

 

Please reply with any query you have regarding my message,
However, If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,

Riddle_Decipher
I am an HP Employee

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