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Honor Student
Posts: 2
Member Since: ‎01-05-2012
Message 1 of 2 (1,045 Views)

Power button doesn't work.

Hey. My power button doesn't work. If I flip the rocker switch on my PSU, it powers up just fine, but the computer itself won't turn on and the power button isn't working whatsoever. Everything seems to be connected so I'm at a loss for what may be causing this. Anyone have an idea on what may be the problem?
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Provost
Posts: 26,675
Member Since: ‎07-17-2009
Message 2 of 2 (1,013 Views)

Re: Power button doesn't work.

Hi



Please identify your notebook/pc with more than the series number.

 

Look at the base/rear/side of the notebook/pc at the barcoded sticker.

 

Post items numbered 1 and 2 on the following image. Your barcode may be slightly different but will still have the important imformation needed for us to help you.  
###Do not post the serial number as it is personal information.###
c01931836.gif
Post the installed operating system version ( and whether it is 32 or 64-bit )

Not posting the information as requested will delay our responses and troubleshooting of the issue that led you to author a thread.

 

 

,

 

 

HP laptop 17t u100,
HP Photosmart 6520 and HP Deskjet 1112
Custom 1151 socket Z270 Intel i7-7700k @4,600 Mhz, 16GB Corsair 3000 Mhz dimms
Corsair H75 water cooler, Corsair CS 650M power supply
RAID 0 (dual Samsung 960 EVO m.2 240GB) boot system
Dual Samsung 840 EVO SSDs 500GB data storage, Intel 750 PCIe SSD 400GB
MSI NVIDIA GTX 980TI 6GB
ASUS ROG PG279q @144 MHz
Windows 10 and Windows 8.1 Pro x64 in UEFI mode
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