Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Student
Posts: 1
Member Since: ‎10-30-2013
Message 1 of 2 (675 Views)

Print screen not working on windows 8 pro

Hello,

 

Need help!!!

I have upgraded from vista to windows 8 pro. I am trying to print screen but nothing seems to work (hp pc).

I have tried the following;

 

Windows button +print screen

Fn+ print screen

Ctrl+ print screen

Alt+ print screen

Ctrl+fn+ print screen

 

When I click Windows+ print screen it takes me into the control panel- system page.

Nothing else happens when I click on the other keys.

Hope you could help me with this issue.

 

Thanks in advance,

Cat

0 Kudos
HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (649 Views)

Re: Print screen not working on windows 8 pro

Hi Cat32,

 

I understand you are not able to print using shortcut keys.

I was just wondering if you installed the printer on your new Windows 8 Pro.

I would like to help but I do need to know the printer that you are using.

 

Here is a link to drivers and software help.

 

http://www8.hp.com/us/en/drivers.html

 


Please let me know if you require further assistance.

Thanks
 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.Smiley Happy


I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation