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04-29-2012 06:29 PM
I needed to replace black ink cartridges for HP printer Photostat C4745
The first cartridge I purchased was the wrong cartridge, I accidentally bought 21 black (My mistake this was what my old printer used.) I needed 60 Black which I went back and purchased.
When I install the new cartridge an error message came up and stated incompatible cartridge. I brought the cartridge back to the store, and got an exchange 61XL. When I installed I still received incompatible cartridge. I called HP and was told I needed the 60XL which the store did not carry. Now I am stuck with 2-black ink cartridges that I have no use for. Is it possible to send both of these for (1) 60XL black? Any help appreciated.
03-20-2013 11:17 AM
03-23-2013 11:19 PM
I belive you are looking for this page? Here is your printers Ink ordering page. http://shopping.hp.com/en_US/home-office/-/products/-/-/Q8382A?HP-Photosmart-C4795-All-in-One-Printe... You were close except it is 60XL cartridge you need not 61XL cartridges. Here is your printers link webpage in case you ever need it to. http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3940574 I belive you typed in the wrong printers model number because World wide search could not find HP Photosmart C4745 printer Only HP Photosmart C4795 All-in-One Printer. Just double check and make sure I have provided you with the correct links. Thank you frrw.
03-24-2016 02:45 AM
I do not know what numbered ink cartaged your printer uses. Before you purchase your HP Ink cartages check on E-Bay and see if any one has developed a modified version witch are refillable. My HP A410C all in one with fax . Has developed a ink cartaged kit to continuous fill ink cartages while in use from bottled inks.
This is what HP says (Link):
- Go to HP SureSupply.
- Scroll to the bottom of the page, and then make sure the country/region location is correct.
- Follow the on-screen instructions to order new cartridges or check cartridge compatibility with your printer.