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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-23-2017 05:02 AM

HP Recommended
Product: HP PAVILLION 510-p058a Model
Operating System: Microsoft Windows 10 (64-bit)

I recently purchased a new HP Core I7 PC running Windows 10 and have spent many hours trying to get it to connect to the Internet via Telstra ADSL2+. I also paid a PC Tech $200 to set it up for me but the PC keeps dropping carrier at intermittent intervals. It appears it is an issue with the Wireless Network Adaptor Driver - Intel (R) Dual Band Wireless AC 3165. I'm not a tech and don't want to be fiddling with settings myself. I'm just a pensioner that wants our new PC to work and this issue is driving me insane and I don't know how to get help with the problem. 

1 REPLY 1

‎03-23-2017 05:33 AM

HP Recommended

Hi 

 

A variety of software and hardware problems can cause your Wi-Fi to stop working. Use the steps and tools in this document to resolve wireless Internet connection issues.

 

http://support.hp.com/in-en/document/c04649175

 

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***Please mark Accept As Solution if my post solved your problem***
***Although I am an HP Employee, I am speaking for myself and not for HP***

I work for HP
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