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alaw Honor Student
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Problem applying Windows 10 Anniversary Update

ENVY 700-215xt
Microsoft Windows 10 (64-bit)

When applying the Windows 10 Anniversary Update, I encountered the error “We couldn’t update system reserved partition”.

 

After researching for a solution, most I came across requires me to extend the system reserved partition, which is set to 100MB, to around 400MB. However, I tried different disk partition management solution and none seems to be able to extend this particular partition. I have freed up space adajent to the SRP so space should not be a problem.

 

What should I do?

 

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Provost Provost
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Problem applying Windows 10 Anniversary Update

alaw

 

Hello;

Allow me to welcome you to the HP forums!

I ran into exactly the same problems trying to upgrade my HP DV6 to Win10 -- and what I used was this tool:  http://www.partitionwizard.com/free-partition-manager.html

 

You have to BOOT from it in order to be able to resize the System Reserved partition.


Good Luck

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alaw Honor Student
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Problem applying Windows 10 Anniversary Update

Thanks for your pointers. I am in fact using MiniTool Partition Wizard Free.

 

What do you mean by "BOOT from it"? Sorry if I sounded like a novice.

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Provost Provost
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Problem applying Windows 10 Anniversary Update

That means you have to create bootable media from it (CD or USB stick), insert that into your PC, and THEN start your PC.

 

You will probably have to press F9 to get a boot devices menu, and then select the CD or USB stick.

 

You may also see a line of text at the top of the screen about pressing any key to boot from the device.  If you do, then press the space bar.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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alaw Honor Student
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Thanks for your detailed explanation.

 

I originally used the desktop version of the program and it doesn't have a boot option. Then I realized there is a separate bootable version of the program from the website.

 

I downloaded the ISO file, burnt the image onto disc, and tried to boot from it. I managed to get the program running in boot mode, but the partition is still locked.

 

Any other pointers?

 

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