• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-17-2017 03:55 PM

HP Recommended
Product: HP touch smart 520 pc
Operating System: Microsoft Windows 10 (64-bit)

hey all,

On my hp touch smart 520 the side menu buttons are not responding (menu to control brightness, switch to hdmi) when  i push the hdmi button it beeps as usual, but it doesnt try to look for the hdmi signal. the other buttons do nothing at all now. they worked fine before today. i'm on windows 10 64 bit. i couldnt find any new drivers or any information about this searching aroud

thank you

1 REPLY 1

‎05-18-2017 06:00 PM

HP Recommended

@shaun1509

 

This is a great location to get assistance! I read your post and see that you are getting issues with menu buttons on HP Touch Smart 520-1020 Desktop PC. I would like to help you resolve this issue. 

  • Did you have any accident with it?
  • Did you do any software or hardware changes recently?

Meanwhile:

 

Update the bios, Click here and follow the document to update the bios.

Click here and update the graphics card driver.

 

Let me know how it goes.

Cheers.

 

Sandytechy20
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.