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05-28-2016 12:01 PM
I was reading these posts on the Hp all in one. The same thing has happen to mine. Just get a Blank screen. Did this end up being the Mother Board??? Mine is only 3 years old.
Any information on how to preceed would be wonderful
05-29-2016 11:12 AM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with blank screen. I will be glad to help you.
Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
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05-31-2016 10:55 AM - last edited on 05-31-2016 11:56 AM by danny-r
Hi, my Model number is c1b23AV#ABA
It is a window 8 64 bit os , I did upgrade to windows 10
Like I said. It worked fine turn it on, left the room came back the screen was black. Fan motor and power lights come on.
Let me know if you need anything else.