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HP Support Agent
Posts: 5,452
Member Since: ‎01-29-2014
Message 1 of 2 (258 Views)

Re: BIOS corrupted HP Pavilion dv6

@Not_techie123, thanks for your quick response and time.

 

I appreciate efforts for trying out the steps.

 

You cannot run the BIOS on a different laptop or PC, The BIOS is specifically made for your laptop.

 

If you are unable to execute the BIOS on your laptop it;s certain that BIOS has got corrupted on your PC.

 

To restore BIOS you have to contact HP and send the laptop in for service, so they will do a chip level formatting of BIOS or replace the BIOS chip.

 

Please contact HP support for service options.

 

Link to contact HP.

 

 

Have a great day ahead! Smiley Happy

 

 

MrRobot
I am an HP Employee

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Top Student
Posts: 7
Member Since: ‎03-15-2017
Message 2 of 2 (245 Views)

Re: BIOS corrupted HP Pavilion dv6

Can you check the following link - http://support.hp.com/in-en/document/c02693833

 

I am on Step 2: Creating the BIOS recovery media

 

I am creating BIOS on USB so that I can use this to install on broken laptop.  Number 7 of the above is -

The HP System BIOS Update Utility opens. Click Next

 

For me, this doesn't happen.  Instead of HP System BIOS Update, this opens InsydeFlash.  I am NOT and DON'T want to install BIOS on a working laptop. I am using a working laptop to install BIOS on a USB disk.

 

Thanks

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