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Ryofu
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Re: Chat with customer support

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I'm having an issue with my laptop and it was working fine last fine before I went to sleep. It says Recovery there was a problem with a device connected to your PC this problem can happen when a removable storage device is remove while it's in use or is failing. property connecting any removable storage and restarting your pc th this may fix this problem. Error code 0xc00000e9
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Riddle_Decipher
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@Ryofu

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

 

As I understand your PC has an error code 0xc00000e9 & you need assistance with the same,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Did you check for any other HP Forum posts to help resolve your concern?

 

If you haven't, Here's a related HP Forums post that seems to have helped others: Click here for the steps.

 

Let me know how that works out, keep me in the loop and Good luck! 😉

Riddle_Decipher
I am an HP Employee

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