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Honor Student
Posts: 2
Member Since: ‎04-10-2014
Message 1 of 2 (320 Views)

Re: Your system has detected a configuration error. Code purple

[ Edited ]

Supermario, my name is cher and im in trouble. Im disabled and i cant find my disc. I have an hp pavillion all in one desktop hp pavillion 23 all in one. My screen pulls up the startup menu. Can u help me? My email is [Personal Information Removed] and i can give you my phone number. I REALLY need help. Thank u so much

0 Kudos
Provost
Posts: 8,686
Member Since: ‎09-28-2010
Message 2 of 2 (194 Views)

Re: Your system has detected a configuration error. Code purple

 Code Purple is a hardware failure.  You need to contact HP direct.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served.
Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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