• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-17-2017 10:00 PM

HP Recommended
Product: Pavillion p7-1235
Operating System: Microsoft Windows 10 (64-bit)

An HP Pavillion p7-1235 was given to me that was upgraded to Windows 10. Then returned to Windows 7 via an OS DVD. Recovery partition is still intact, but no other HP software is on the PC. Is it possible to restore this PC to the out of box condition?

1 REPLY 1

‎03-17-2017 10:50 PM

HP Recommended

Hi,

 

Sorry no, even using HP Backup and Recovery Manager. Please look atTitles that shipped with PC on the following link

 

         http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03359127

 

(Anything with No on the right column won't be restored).

 

You have a fresh installed machine now, that is really good actually. You can look at the list and decide which one you need then download and install because your machine is nearly 5 years old now and software is out of date.

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.