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kebrown62
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Message 1 of 2
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Recover a Pavillion p7-1235 that was upgraded to Windows 10

HP Recommended
Pavillion p7-1235
Microsoft Windows 10 (64-bit)

An HP Pavillion p7-1235 was given to me that was upgraded to Windows 10. Then returned to Windows 7 via an OS DVD. Recovery partition is still intact, but no other HP software is on the PC. Is it possible to restore this PC to the out of box condition?

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banhien
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Message 2 of 2
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HP Recommended

Hi,

 

Sorry no, even using HP Backup and Recovery Manager. Please look atTitles that shipped with PC on the following link

 

         http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03359127

 

(Anything with No on the right column won't be restored).

 

You have a fresh installed machine now, that is really good actually. You can look at the list and decide which one you need then download and install because your machine is nearly 5 years old now and software is out of date.

 

Regards.

 

BH
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