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10-13-2009 04:13 PM
I need assistance with establishing the remote desk top assistance. I have been successful with allowing the user to view my desk top but I am unable to view theirs. Any assistance with this would be greatly appreciated.
10-13-2009 04:51 PM
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
10-14-2009 04:30 PM
Remote Assistance in Vista:
Remote Assistance in XP:
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06-01-2010 09:56 AM
I cannot connect to remote assitance and I need someome to go through my computer to help me. My [D] has just a tiny bit of space left and I keep getting the message about low disk space. I know from what I'm told that D disk shouldn';t be used for things but I don't know how it happened.I'm 77 years old and don't know beans about this computer.I need help so badly. Can you tell me how to fix remote control so someone can go through my computer and fix it. I would appreciate it sooo much