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mermiatwd Honor Student
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HP Recommended

Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

Microsoft Windows 7 (64-bit)

O... Here's my dillema.   My HP NVIDIA card (HP p/n 466762-001 rev:M03) in my HP Model: 9520f Windows 7 Ultimate machine failed.   I replaced it with an ASUS NVIDIA GeForce 8500GT card (p/n 5188-8004, asus p/n C403H) that came from a spare HP Pavillion Model a6150y Vista machine I had on hand.

 

The initial VID/Graphics card failure and susequent replacement caused much havock with Windows and some other stuff (ie, not booting/loading Windows etc...) and after much effort I was able to get everything loading & working reasonable well again.   But the problem I'm still having is with the old drivers (removing them and all their remnants) and loading the new drivers for the ASUS NVIDIA card that is now in my machine.  I've tried normal uninstalls as well as the GURU 3D.com DDU uninstall.  I think (and it appeares) that all the old NVIDIA drvers and other software has been uninstalled because I can not find any of it in the normal locations.   But I am still unable to install the NVIDIA 8500GT drivers for the ASUS card from the NVIDIA site or even the NVIDIA drivers/software updates that Windows Update has detected and suggested in Windows updates.  The insalls start out fine but soon fail to complete.

 

Evidently I (and my brother who was in my machine remotely for a good 6 hours because he is an IT/Computer tech and is ten times more knowledgable than I on this) are missing something very obscure (or embarassingly simple) in our efforts to solve this. 

 

Someone please tell us where we are going wrong. 

 

Thanks

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HP Recommended

Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

Mermiatwd, welcome to the forum.

 

I suggest that you try Revo Uninstaller free version to see if it solves you problem.  I use the Advanced option.  It removes the program from the HDD and the remnants from the BIOS.  I have used it for years with great success with removing those difficult to remove programs.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

-----------------------------------------
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HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

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**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

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mermiatwd Honor Student
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Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

Thanks.  We just tried the REVO unistaller (nice uninstaller).  It seems we got the old driver files out but for some reason it still won't load or update the NVIDIA GeForce 8500GT drivers.  Starting to think it has something to do with the card being made for the old PC  because none of the NVIDIA recognition software seems to identify the card.   I think the solution is going to be a new 1 or 2GB DDR3 card. 

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HP Recommended

Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

You are welcome.  Thank you for the additional information.

 

I believe that you may be correct.  The card could definitely be too old for the newer software to recognize it.  I have seen this happen before.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
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Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

Before you leap into a new graphic card, remember that your limited to what is now callled "Legacy" cards.  The newest and greatest are UEFI vBIOS, and do not work with your older Revision BIOS. (No upgrade avail).  In this situation PLEASE ask about this upgrade.  It might involve replacing the power supply.  @old_geekster has an understanding of what you'll need, but for clarify, what are your goals?  Just an card that works,  or better performance (gaming).

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

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HP Envy 8 5010 Tablet
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Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ
mermiatwd Honor Student
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Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

I don't use this machine for any super high end gaming.   But high end video playback, steaming, graphics and some gaming is my concern.  Below is the full recipe for this machine if it helps.  I am running the ASUS GeForce 8500GT card by the HDMI to my monitor and it is working to some extent but the graphics, sizing etc.. just are not working correctly.  Everything has a kinda primitive unrefined look to it.   Probably because that card does not have the necissary driver resorces to draw on.  It'a as if the graphics/video is being handled by the MOBO and just channeled throught the ASUS NVIDIA 8500GT card.  Can't understand why the drivers won't install from NVIDIA site or even when detected by Windows Update.  Very confusing. 

 

 

 

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System Security Status Security Benchmark Score
Score0.63 of 10 (details...)
    Virus Protection
OKUp-to-date
    Security Updates
Alert!1 missing
     
 

    Computer Profile Summary Computer Name:  skytop1-PC (in WORKGROUP) Profile Date:  Saturday, March 26, 2016 1:14:03 PM Advisor Version:  8.4 Windows Logon:  skytop1   new Click to try Belarc's Security Advisor for Android   Operating System   System Model Windows 7 Ultimate (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United States)
Installed: 2/18/2015 3:15:44 AM
Boot Mode: BIOS (Secure Boot not supported)
  HP-Pavilion FQ561AA-ABA m9520f
System Serial Number: MXU91303DR
Asset Tag: Asset-1234
Enclosure Type: Desktop
Processor a   Main Circuit Board b 2.50 gigahertz Intel Core2 Quad
64 kilobyte primary memory cache
2048 kilobyte secondary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded
  Board: PEGATRON CORPORATION Benicia 1.01
Serial Number: MS1C93R51301871
Bus Clock: 1333 megahertz
BIOS: American Megatrends Inc. 5.43 09/10/2009
Drives   Memory Modules c,d 500.11 Gigabytes Usable Hard Drive Capacity
414.11 Gigabytes Hard Drive Free Space

PBDS DVD+-RW DH-16W1S ATA Device [Optical drive]

Generic- Compact Flash USB Device [Hard drive] -- drive 2
Generic- MS/MS-Pro USB Device [Hard drive] -- drive 5
Generic- SD/MMC USB Device [Hard drive] -- drive 4
Generic- SM/xD-Picture USB Device [Hard drive] -- drive 3
ST250DM000-1BD141 [Hard drive] (250.06 GB) -- drive 1, s/n 9VYL05D4, rev KC45, SMART Status: Healthy
ST250DM000-1BD141 [Hard drive] (250.06 GB) -- drive 0, s/n Z3TKDRBE, rev KC45, SMART Status: Healthy
  6144 Megabytes Usable Installed Memory

Slot 'DIMM0' has 2048 MB
Slot 'DIMM1' has 1024 MB
Slot 'DIMM2' has 2048 MB
Slot 'DIMM3' has 1024 MB
  Local Drive Volumes             c: (NTFS on drive 1) * 250.06 GB 186.86 GB free     e: (NTFS on drive 0) 250.06 GB 227.26 GB free    

* Operating System is installed on c:

  Network Drives   None discovered Users (mouse over user name for details)   Printers local user accounts last logon  skytop1 3/26/2016 11:36:18 AM (admin) local system accounts  Administrator 7/13/2009 10:08:59 PM (admin)  Guest never    HomeGroupUser$ never    rsectora 9/22/2015 7:24:01 AM (admin)

DISABLED Marks a disabled account;   LOCKED OUT Marks a locked account

  Brother MFC-7360N Printer on USB001 Brother PC-FAX v.2.2 on USB001 Microsoft Shared Fax Driver on SHRFAX: Microsoft XPS Document Writer on XPSPort: Nuance Image Printer Driver on Nuance Image Printer Writer Port Controllers   Display ATA Channel 0 [Controller]
ATA Channel 1 [Controller]
ATA Channel 2 [Controller]
ATA Channel 3 [Controller]
ATA Channel 4 [Controller]
ATA Channel 5 [Controller]
Standard AHCI 1.0 Serial ATA Controller
  None discovered Bus Adapters   Multimedia Intel(R) ICH9 Family USB Universal Host Controller - 2934
Intel(R) ICH9 Family USB Universal Host Controller - 2935
Intel(R) ICH9 Family USB Universal Host Controller - 2936
Intel(R) ICH9 Family USB Universal Host Controller - 2937
Intel(R) ICH9 Family USB Universal Host Controller - 2938
Intel(R) ICH9 Family USB Universal Host Controller - 2939
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
  Hauppauge WinTV HVR-1290 (Model 85xxx, Combo ATSC/QAM, SW Encode)
HD Webcam C270
Realtek High Definition Audio
Virus Protection [Back to Top]   Group Policies Norton AntiVirus Version 22.5.5.15 Microsoft Security Essentials Version 4.9.0218.0     Scan Engine Version 1.1.12505.0     Virus Definitions Version 3/25/2016 Rev 1.215.2997.0     Last Disk Scan on Tuesday, March 22, 2016 1:25:07 AM     Realtime File Scanning On   None discovered Communications   Other Devices       Qualcomm Atheros 802.11 a/b/g/n Dualband Wireless Network Module ↑ Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)  primary  Auto IP Address:      Gateway:      Dhcp Server:      Physical Address:      Connection Speed:      Networking Dns Servers: 

  LSI 1394 OHCI Compliant Host Controller
Hauppauge Consumer Infrared Receiver
HID-compliant consumer control device
HID-compliant device (4x)
Microsoft eHome Infrared Transceiver
USB Input Device (3x)
Logitech HD Webcam C270
HID Keyboard Device
Microsoft eHome MCIR 109 Keyboard
Microsoft eHome MCIR Keyboard
Microsoft eHome Remote Control Keyboard keys
HID-compliant mouse (2x)
Logitech USB Camera (HD Webcam C270)
USB Composite Device
USB Mass Storage Device
USB Root Hub (8x)
Generic volume shadow copy
F:\
G:\
H:\
I:\
USB Storage Use in past 30 Days (mouse over last used for details)   Hosted Virtual Machines (mouse over name for details)   Last Used Generic- Compact Flash -- drive 2, rev 1.00 3/26/2016 7:53:33 AM Generic- MS/MS-Pro -- drive 5, rev 1.00 3/26/2016 7:53:33 AM Generic- SD/MMC -- drive 4, rev 1.00 3/26/2016 7:53:33 AM Generic- SM/xD-Picture -- drive 3, rev 1.00 3/26/2016 7:53:33 AM     Missing Security Updates new – for Adobe, Apple, Java, Microsoft and more [Back to Top]
Hotfixes from Microsoft Update (agent version 7.6.7601.19161) install automatically.
Last install: 3/26/2016 3:19:14 AM, download: 3/26/2016 3:20:19 AM, check: 3/26/2016 4:06:35 AM.

These security updates apply to this computer but are not currently installed (using Advisor definitions version 2016.3.14.2), according to the 03/10/2016 Microsoft Security Bulletin Summary and bulletins from other vendors. Note: Security benchmarks require that Critical and Important severity security updates must be installed.

Hotfix Id Severity Description (click to see security bulletin) APSB16-09 Critical  Adobe Reader security update for Reader 11.0.11.18   Manage all your software licenses...
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  Software Licenses [Back to Top]     Belarc - Advisor 840f0890 Microsoft - Internet Explorer 00426-069-8449494-86321 (Key: JYW9T-PV7JX-G4MB3-DWT8F-F8437) Microsoft - PowerShell 89383-100-0001260-04309 Microsoft - Windows 7 Ultimate (x64) 00426-069-8449494-86321 (Key: JYW9T-PV7JX-G4MB3-DWT8F-F8437) Microsoft - Windows 7 Ultimate (x64) 00426-292-0000007-85654 Nero - Nero9 2M0K-K085-4W59-U5LW-585P-W083-MM85-1Z8L-257X-66XA-TC3T-K1M8-3204-2A2C-5T2C-2408-4W3C-6482 Norton - {0C55C096-0F1D-4F28-AAA2-85EF591126E7} 0000015E ScanSoft - PaperPort P409Z-H54-8GK5-4E15-35   Find unused software and reduce licensing costs...
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  Software Versions & Usage (mouse over i for details, click i for location) [Back to Top]

   ı 
i

  Acresso - Software Manager Version 11, 60

   ı 
i

  Adobe Systems - Acrobat Update Service Version 1.824.16.6751

   ı 
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  Adobe Systems - Flash Player Update Service Version 21,0,0,197

   ı 
i

  Adobe Systems - Reader Version 11.0.11.18

     
i

  Adobe Systems - Shockwave Flash Version 21,0,0,197

(32/64-bit)

 

   ı 
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  Alcatel-Lucent - McciCMService Version 7,1,0,9

(32/64-bit)

 

   ı 
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  Belarc - Advisor Version 8.4

     
i

  Brother Industories - Brolink0 Version 1, 0, 1, 0

     
i

  Brother Industries - Address Book Version 2.7.3

   ı 
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  Brother Industries - BrYNCSvc Version 1.0.0.10

   ı 
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  Brother Industries - ControlCenter Version 4, 0, 21, 4

     
i

  Brother Industries - FAXRX Version 3, 3, 0, 0

     
i

  Brother Industries - MFL Pro Suite Version 2, 2, 35, 1

     
i

  Brother Industries - PC-FAX Setup Application Version 1, 9, 5, 4

     
i

  Brother Industries - Remote Setup Application Version 3, 3, 0, 0

     
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  Brother Industries - Scanner Utility Version 1, 14, 2, 2

   ı 
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  Brother Industries - Status Monitor Application Version 1, 0, 1, 3

   ı 
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  CenturyLink - DesktopAgentTray Version 1.0.0.0

     
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  CenturyLink - High-Speed Internet Version 2. 0. 0. 0

   ı 
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  Coupons - Coupon Printer Service Version 6.0.2.8

(64-bit)

 

     
i

  CPUID - CPU-Z Application Version 1, 7, 2, 0

(64-bit)

 

   ı 
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  GlavSoft - TightVNC Version 2, 7, 10, 0

(64-bit)

 

   ı 
i

  Google - Chrome Version 49.0.2623.87

   ı 
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  Google - Update Version 1.3.28.1

   ı 
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  Hewlett-Packard - HP Advisor Version 3.3.12286.3436

     
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  Hewlett-Packard Company - Doc Version 3.3.12286.3436

   ı 
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  Hewlett-Packard Company - HP Support Assistant Version 8.2.12.29

   ı 
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  Logitech - Webcam Software Version 13.31.1044.0

     
i

  Microsoft - .NET Framework Version 2.0.50727.5483

(32/64-bit)

 

     
i

  Microsoft - .NET Framework Version 3.0.6920.5011

(64-bit)

 

     
i

  Microsoft - .NET Framework Version 4.0.41210.0

(32/64-bit)

 

     
i

  Microsoft - .NET Framework Version 4.6.1055.0

(32/64-bit)

 

   ı 
i

  Microsoft - Internet Explorer Version 11.00.9600.18231

(32/64-bit)

 

   ı 
i

  Microsoft - Malware Protection Version 4.9.0218.0

(64-bit)

 

   ı 
i

  Microsoft - Security Client Version 4.9.0218.0

(64-bit)

 

     
i

  Microsoft - Silverlight Plug-In Version 5.1.41212.0

(32/64-bit)

 

     
i

  Microsoft - Silverlight Version 5.1.41212.0

(32/64-bit)

 

   ı 
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  Microsoft - Skype Click to Call Version 8.0.0.9103

   ı 
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  Microsoft - Windows Installer - Unicode Version 5.0.7600.16385

(32/64-bit)

 

   ı 
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  Microsoft - Windows Media Player Version 12.0.7600.16385

(32/64-bit)
     
i

  Microsoft - Windows Script Host Version 5.8.7600.16385

(32/64-bit)

 

   ı 
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  Microsoft - Windows Search Version 7.00.7600.16385

(32/64-bit)

 

  ıı 
i

  Mozilla - Earlybird Version 31.0

(64-bit)

 

   ı 
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  Nero - BackItUp Version 4.2.3.100

     
i

  Nero - BurnRights Version 3, 4, 11, 100

ıııı 
i

  Nero - ControlCenter Version 4, 4, 12, 102

     
i

  Nero - Cover Designer Version 4.4.9.100

ıııı 
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  Nero - DiscSpeed Version 5, 4, 11, 100

ıııı 
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  Nero - DriveSpeed Version 4, 4, 11, 100

     
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  Nero - Express Version 9, 4, 17, 100

     
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  Nero - InfoTool Version 6, 4, 11, 100

     
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  Nero - Online-Upgrade Version 1,8,1,5

     
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  Nero - ShowTime Version 5.4.13.100

 ııı 
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  Nero - StartSmart Version 9.4.12.100

     
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  Nero - Vision Version 6,4,12,100

     
i

  No Company Name - Create and edit drawings, flow charts, and logos by using Draw.

 ııı 
i

  No Company Name - Create and edit presentations for slideshows, meeting and Web pages by using Impress.

     
i

  No Company Name - Create and edit scientific formulas and equations by using Math.

 ııı 
i

  No Company Name - Create and edit text and graphics in letters, reports, documents and Web pages by using Writer.

     
i

  No Company Name - Manage databases, create queries and reports to track and manage your information by using Base.

   ı 
i

  No Company Name - OpenOffice.org 3.1

     
i

  No Company Name - Perform calculation, analyze information and manage lists in spreadsheets by using Calc.

     
i

  No Company Name - sweb.exe

 ııı 
i

  Nuance Communications - Imaging Products / Scanning Subsystem Release 6.03/1047

     
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  Nuance Communications - PaperPort Version 12.1

   ı 
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  Nuance Communications - PDF Products Version 5.2

     
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  Nuance Communications - PDF Viewer Plus SE Version 5.3

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  Nuance Communications - SSEreg Version 5, 2, 0, 3

   ı 
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  OpenOffice.org - 3.1 Version 3.01.9398

 ııı 
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  Oracle - Java Platform SE 8 U77 Version 8.0.770.3

     
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  Oracle - Java Platform SE 8 Version 8.0.770.3

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  Oracle - Java Platform SE Auto Updater Version 2.8.77.3

     
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  Piriform - CCleaner Version 5, 16, 00, 5551

(32/64-bit)

 

     
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  Skype Technologies - Skype Updater Service Version 7.0

     
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  Skype Technologies - Skype Version 7.2

     
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  Symantec - Norton AntiVirus Version 22.5.5.15

     
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  Symantec - Norton Protection Center Version 22.5

(64-bit)

 

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  Symantec - Shared Component Version 7.2

   ı 
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  VS Revo Group - Revo Uninstaller Pro Version 3.1.5.0

(64-bit)

 

Mouse over to see details, click to see where software is installed.    ı  Marks software last used within the past 7 days.   ıı  Marks software last used within the past 90 days, but over 7 days ago.  ııı  Marks software last used within the past year, but over 90 days ago. ıııı  Marks software last used over 1 year ago.   Unmarked software lacks the data to determine last use.

 

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Flag Post
HP Recommended

Replaced failed HP NVIDIA card with ASUS NVIDIA GeForce 8500GT card. Drivers won't load for ASUS.

Thank you for the additional information.

 

@wb2001 was correct in his assurtion that it could be the power supply unit (PSU) causing some of your problem.  It is 350W.  I can't find the wattage requirements for the 8500 GT, but I wouldn't be surprised if it was 400W.  You can contact the manufacturer's Tech Support for the specs of the card.

 

Now, I suggest that you disable you Norton Antivirus to see if it is blocking the installation of the nVidia driver.  I have seen this happen numerous times over the years.

-----------------------------------------
Signature:

HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)

HP Omen 880-160se; i7-8700K; 16 GB DDR4 2400; GTX 1070-8 GB; 512 GB SSD M.2; Win 10 Home

HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink

HP Photosmart 7520 AIO

++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**

Intelligence is God given; Wisdom is the sum of our mistakes!

___________________________
I am not an HP employee.
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