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Posts: 78
Member Since: ‎02-10-2009
Message 1 of 2 (2,130 Views)

Replacing keyboard and mouse

I am trying to replace the wireless keyboard and mouse combo on my HP506Q Touchsmart with a Microsoft wireless combo. No matter what I do, the system will not respond to the new ones. Neither the new keyboard nor the new mouse will work. I have down loaded the newest drivers from Microsoft and installed them. I have tried the connect switches on both mouse and keyboard. I have removed and reinstalled the batteries from both. Amy suggestions?
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Distinguished Professor
Posts: 2,580
Member Since: ‎11-17-2008
Message 2 of 2 (2,119 Views)

Re: Replacing keyboard and mouse

Did you disconnect the little blue USB receiver under the body?



You should aslo be able to go into Control Panel -> Uninstall Programs and uninstall HP Keyboard. You can get your keyboard software back by Start -> PC Help & Tools, Recovery Manager.



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