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Student
Posts: 1
Member Since: ‎02-21-2014
Message 1 of 3 (4,825 Views)

Reset my new Pavilion 500 pc, 1 day old

I bought a new HP Pavilion 500 Pc and screwed up the set up and would like to wipe it out and start over.It is 1 day old,with windows 8

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Provost
Posts: 88,084
Member Since: ‎07-13-2010
Message 2 of 3 (4,823 Views)

Re: Reset my new Pavilion 500 pc, 1 day old

[ Edited ]

Hi:

 

Please see if performing the steps below help.

 

http://support.hp.com/us-en/document/c03489643

Teacher
Posts: 51
Member Since: ‎12-18-2013
Message 3 of 3 (4,810 Views)

Re: Reset my new Pavilion 500 pc, 1 day old

[ Edited ]

jymmy wrote:

I bought a new HP Pavilion 500 Pc and screwed up the set up and would like to wipe it out and start over.It is 1 day old,with windows 8

 

Jimmy,

Exactly what do you mean by "screwed up the set-up?

Why don't you try fixing what you screwed up first?

I assume you created your Recovery Disks but there is not a 100% guarantee that the Recovery process will go as planned.  Something as simple as one of your disks can't be read or the USB skips a beat then you are up-the-creek.  Occasionally, even recovery disks sent from HP don't work properly.  I always consider Recovery to Factory Status a last resort.


 

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