Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Tutor
Posts: 12
Member Since: ‎12-04-2010
Message 1 of 23 (1,416 Views)
Accepted Solution

Restore To A Previous Date

I have an HP Pavilion slimline desktop. I got a virus. Do I have to restore the whole computer or can I just restore to a previous date like a day or two before the computer got infected? Or should I just restore the whole computer.

0 Kudos
Accepted Solution

Re: Restore To A Previous Date

Hey David,

 

I downloaded the last first of rescue disk. It found the virues and I did delete them but when I started windows it was still there. So I just restored the whole computer. Thank you for all the information you provided me.

View solution in context
Provost
Posts: 45,933
Member Since: ‎09-24-2010
Message 2 of 23 (1,414 Views)

Re: Restore To A Previous Date

Hi,

 

On the link below is the download and instructions for creating a bootable antivirus CD.  This CD needs to be created on another PC, not the infected one.  Once you've created the CD, start the infected PC, insert the CD and then reboot to start the process - just follow the on screen prompts.

 

http://www.techmixer.com/kaspersky-rescue-disk-load-kaspersky-antivirus-2009-using-dos/

 

Afterwards, it would be a good idea to run further scans with on-demand security software, but do the above first.

 

Hope this helps.

 

Best wishes,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Tutor
Posts: 12
Member Since: ‎12-04-2010
Message 3 of 23 (1,393 Views)

Re: Restore To A Previous Date

Thanks for the information. I will try and see if that works so I will not have to restore my whole computer. If I do not have a CD to burn it to can I burn it to a DVD instead?

Provost
Posts: 45,933
Member Since: ‎09-24-2010
Message 4 of 23 (1,384 Views)

Re: Restore To A Previous Date

Hi,

 

You'll be fine burning it to a DVD.

 

Let me know how you get on as there are a couple of other processes to carry out after this to ensure your PC is completely clean.

 

Best wishes,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Tutor
Posts: 12
Member Since: ‎12-04-2010
Message 5 of 23 (1,345 Views)

Re: Restore To A Previous Date

Hi David,

 

Do I select save or open when the box pops up. I selected save but it did not show that it saved.

Provost
Posts: 45,933
Member Since: ‎09-24-2010
Message 6 of 23 (1,341 Views)

Re: Restore To A Previous Date

Hi,

 

If you click the Start Menu, click your name at the top right and click the Downloads folder, you should find it here.

 

Best wishes,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Tutor
Posts: 12
Member Since: ‎12-04-2010
Message 7 of 23 (1,334 Views)

Re: Restore To A Previous Date

I did what you said and it is still not there. Should I try to download it again.

Provost
Posts: 45,933
Member Since: ‎09-24-2010
Message 8 of 23 (1,330 Views)

Re: Restore To A Previous Date

Hi,

 

Which browser are you using to download the file?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Tutor
Posts: 12
Member Since: ‎12-04-2010
Message 9 of 23 (1,326 Views)

Re: Restore To A Previous Date

Internet Explorer.

Provost
Posts: 45,933
Member Since: ‎09-24-2010
Message 10 of 23 (1,323 Views)

Re: Restore To A Previous Date

Hi,

 

When the download dialogue box appears, select Save and you should see the folder IE is going to save the file to.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation