Note on archived topics.
09-04-2013 06:40 AM
My computer HP Pavilion 6010n will not start when I try to use the recovery disks I got from HP. I get this error message when Itry to initiate the process. Runtime Error! Program: X: \windows\system32\Restore7.exe. I dont know what to do. Someone please help.
09-06-2013 04:49 PM
I'm sorry you're running into this issue with using the Recovery discs.
When did you get the discs?
You could try creating your own Windows 7 disc, if you want.
09-06-2013 07:38 PM
Thank you. But I am running Vista Home on it. I have the product key number also . But I cant even get the computer to go to safe mode. I used the recovery discs last month with no problems. Only thing I did change was I used an external hard drive to play some movies on it.And that was playing ok also . The all of a sudden I just could not get it to reboot last week.It was running slow and not responding with firefox and other programs. I did use C Cleaner to check for errors in registery and ran that.
09-09-2013 04:54 PM
Oh I see. No worries, I'll provide you with a link to the Windows Vista site.
Before I do that though, I wanted to check to see if you had any files on the hard drive that you need to retrieve before writing over the current (corrupt) Windows installation? If you have any files you'd like to retrieve from the hard drive, you can use a LiveCD to access and transfer those files over to a USB flash drive or external hard drive. You'll want to do that before using your new Vista disc and reinstalling Vista onto the hard drive. Here are the steps for using a LiveCD to retrieve files from a hard drive that won't boot to Windows.
Do not proceed until you have transferred any files you would like to back up, over to a USB flash drive or external hard drive using the above instructions.
The author of the site chose to keep the three files separate rather than combining them into ISO form, but it is simple to do. There are very good instructions on the site for combining them using ImgBurn. Make sure you download the three 64-Bit files rather than the 32-Bit.
09-10-2013 05:04 PM
I just need to double-check. I apologize for the redundancy, but have you already saved any files from the hard drive? (That is, if you had any files you wanted to save?)
If you've already transferred old files over to an external hard drive OR you aren't concerned with anything that was on the Vista computer's hard drive, then yes, you'll want to follow these steps.
1. Power on the Vista computer, insert the new Vista disc.
2. Press and hold the power button to shut it down.
3. Press the Power button again to turn it back on. Immediately start tapping F9 repeatedly, until you get a Boot Options/Order Menu.
4. Choose the Internal CD/DVD ROM Drive
5. Allow a few minutes for the Installation to load from the disc.
The installation should take about 30-45 minutes. Stay near the computer if possible, because it will ask you to click Next a couple of times. Then you'll go through Setup. Have the product key handy.
Once you get through Vista Setup, you'll need to go to your HP Driver Page (as I mentioned a few posts ago) to download your drivers. Wireless may not work immediately. You may have to use an Ethernet cable plugged directly into your router for internet access. If you have any questions about which drivers to install, let me know. You'll have lots of Windows Updates to install as that ISO image will only include Service Pack 1.
Let me know how it goes 🙂