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S5310f Computer won't turn on but green light in back is on

My computer will turn on once in a while but not all the time. I tried a new power cord but still doesn't turn on. The green light stays on in the back of the computer. Any suggestions as to the problem.
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S5310f Computer won't turn on but green light in back is on

Hi there @LuckyPenny76,

 

I hope you find your Support Forum experience a positive one!  It is a great place to find the help you need, from other users, HP experts, and other support personnel.    I am happy to help with this.

 

Please verify the operating system in use on your computer. See the following, if you need help with that information.  HP PCs - How to Find the Windows Edition and Version on Your Computer

 

For now I shall assume Windows 7, and with that said, please try: HP PCs - Computer Does Not Start (Windows 7). Be sure to read it thoroughly, and where required choose the most applicable symptom from any list under a step. Also if you get to a step requiring System diagnostics, let me know the results, if the computer is still not starting properly.  I think you will also want to do the power supply troubleshooting part as well, since it seems intermittent. Were any new components installed in the system, such as a more powerful video card? If so what model is the card, and the minimum required power supply wattage?

 

Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

Malygris1
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