cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
MVAID Student
Student
1 0 0 0
Message 1 of 2
328
Flag Post
HP Recommended

SHUT DOWN ISSUE AFTER WINDOWNS 10 UPGRADE

HP 8300 Elite mt
Microsoft Windows 10 (64-bit)

AFTER UPGRADING FROM WIN8 TO WIN10 MY SYSTEM IS NOT GETTING SHUTDOWN AFTER CLICKING THE SHUT DOWN FROM DESKTOP.

 

WORK AROUND DONE.

1. CHECKED UP HP SITE FOR DRIVER UPGRADE THROUGHT HP SUPPORT ASSISTANCE.

2.  DISBALED ALL MICROSOFT SERVICES FROM STARTUP.

 

 

NEED HELP

0 Kudos
1 REPLY 1
Haziq1 Tutor
Tutor
8 5 0 2
Message 2 of 2
243
Flag Post
HP Recommended

SHUT DOWN ISSUE AFTER WINDOWNS 10 UPGRADE

Go to Device Manager as admin > then System Devices > Intel Managment Engine Interface > Properties . Check the Verison if it is 11.XXXX then roll back the drivers. 

 

If No Roll Back option, then go to this link

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_126573_1

 

and download this driver. Install it if it say to overwrite the latest driver click yes because this is 9.XXXX . This should work. If still stuck tell me

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation