Note on archived topics.
04-30-2012 09:43 AM
Normally you have to replace the hard drive to correct the problem.
You can google the error and find various references to this error code.
01-16-2013 07:28 AM
The first step is trying another hard drive. Without changing out the hard drive you will never know if it will fix the problem or it still exists.
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01-16-2013 09:49 AM
It's a sign that your disk-drive is starting to fail.
Follow the instructions that appeared on the screen that showed the "short self-test failed" message, and contact HP.
Get the product-number and the serial-number from the tags on the computer (either on the back of a HP desktop, or underneath the battery on a HP Netbook or notebook).
If the warranty on your computer is still valid, HP will replace the disk-drive for _free_ -- they even pay shipping for you to return the "bad" disk-drive to them.
While you're waiting, backup all your files & settings (use the Windows File Transfer Wizard) into one file, saving that file onto an external disk-drive, or onto a large (16GB? 32GB?) USB memory-stick.
HP will even send you either a set of DVD disks, or a bootable USB memory-stick.
Remove the old disk-drive, insert the replacement, and boot from the disks/memory-stick to install Windows onto the new disk-drive.
Return the old disk-drive to HP, to qualify for the "free" part of the replacement.
Or, if the warranty has expired, try to use a program on the disk-drive to write a "Recovery Set" of DVDs (or memory-stick), which you will use to reinstall Windows. As above, use that Wizard to backup your files/settings.
Then, purchase a new disk-drive, install Windows, and use the Wizard to reload from your backup.
Your old disk-drive is still yours to keep -- just in case you need to reinstall it to copy "one more file" from it onto a USB memory-stick. :-)