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Scam Call?

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Guy with stong accent on line now, who says he's from BGEL Technology (Wilmington, DE) and that hackers have gotten ahold of my IP address. He says he can't call back, and that this is the only opportunity I have to get rid of the hackers.

He wants me to hold down the Windows Key and Ctrl simultaneously, which will bring up the Run screen. I'm suspicious, so I went to Google and found your forum. Any suggestions, aside from hanging up? Considering letting a friend's 2 year old talk to him. Nevermind, he just hung up. Who can I report this to? Thank you.

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Hello TeraLotstein,

Unless you have a service contract with this firm, or in any way have an affiliation with this firm, then this is definitely a scam.

Good thing you did not run any Run commands that they asked you to do, it would most definitely  have put your system at risk.
I suspect what they want you to do is to allow them to gain access to your system remotely, and through that malicious software on your computer.

If you have their number, you could report it to your local authorities.

Best regards,
Kyte

I work on behalf of HP.
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Hi Kyte,

 

Thank you for your quick reply! No, I have no affiliation with them, whatsoever, and the number they called me from appeared as a 4-digit one on my phone screen. 

 

If they call again, I'll hang up. 

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Hello again,

Good to hear that they did not get you to do what they wanted.
Regarding their 4-digit phone number. This is probably due to them spoofing their actual phone number.

Best regards,
Kyte

I work on behalf of HP.
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   Hello again,

 

I'm not so tech savvy, and don't know exactly what you said, but I'm guessing they used a sophisticated version of *67 to call; though they didn't say how they received my number in the first place...

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It's anyones guess where they got your number from, however it could perhaps just be at random.
If you have your email address written in a public place in context with your phone number, it could also likely be from there.

One thing to keep in mind is that they are unfortunately most of the time good at what they do, and can seem to know details about you and your computer, but most of the time what they tell you would be something that most people can identify themselfes with.

Best regards,
Kyte

I work on behalf of HP.
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Sounds like a scam from the beginning. Did you get the phone number?
By the way, thanks for the heads up!
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Well, you can pull jokes on the scammer but that might only annoy them and they might end up calling you all the more out of spite. What you should do is report the phone number to http://www.callercenter.com for phone harassment and warn others. Make an online complaint with the FTC, too, and have the scammers investigated.
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Scamming is a really big business.

 

Please be careful.

 

Scammers are like Trojan horses. There isn't anything wrong with your PC, but they try to tell you there is to get you to let them in.

 

If someone calls you and wants access to your system, say NO!

 

Here is an interesting article on this topic.

 

I worked for HP.
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I just had a call that said "no caller ID"....they said they were from HP Support and wanted me to download supremocontrol or something like that....I talked with them a few minutes, became suspicious and hung up....anyone else had a call like this?   they had a heavy accent I could barely understand

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