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Honor Student
Posts: 2
Member Since: ‎01-29-2014
Message 1 of 3 (5,080 Views)
Accepted Solution

Scan error. Try scan from computer or see documentation.

[ Edited ]

Hi,

 

The above message appears when I ty to scan. I cannot find the HP folder in 'all programs' to activate scan to computer as recommended in a previous post. I can however print with no issues.

 

I have a Photosmart C4580.

 

Any suggestions greatly appreciated.

0 Kudos
Accepted Solution

Re: Scan error. Try scan from computer or see documentation.

Hi Generalchaos,

 

Please see this HP Support document on scanning with or without HP software.

 

Select your operating system for more information.

 

Jaco

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Distinguished Professor
Posts: 2,376
Member Since: ‎06-26-2011
Message 2 of 3 (5,045 Views)

Re: Scan error. Try scan from computer or see documentation.

Hi Generalchaos,

 

Please see this HP Support document on scanning with or without HP software.

 

Select your operating system for more information.

 

Jaco

Honor Student
Posts: 2
Member Since: ‎01-29-2014
Message 3 of 3 (5,012 Views)

Re: Scan error. Try scan from computer or see documentation.

Cheers Jaco. I was able to work around this issue using Windows Photo Gallery, as per your link.

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