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Hi David

 

The task did not run.  It "could not find the specified file".

 

2011-04-28-13 History.JPG

 

I then successfully ran the .vbs "manually" from Program Files. So we know it works from that location. 

 

I also noticed that the path was shown as "C:\Program Files\Instant_Restore_Point\Instant_Restore_Point.vbs".  In the past, when copying folders/files to an external hard-drive, "C:\JAR_HPE-110t\ " (or similar) was included in the count for max # of characters allowed in path.  Could that be significant here?  Of course, that's just a wild guess on my part.

 

I'm off now to a meeting tonight.  I'm sure I won't be home again until it's too late to reply again to you tonight.

 

Thanks again.

 

Jim

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Hi Jim,

 

Follow this procedure, just to double check the path the task is using.

 

Open Task Scheduler and double click the task that should run the script.  Click the Action tab and then click Edit.  Click the Browse button and now browse all the way to the actual script.  Left click the script once to highlight it and then click Open.  Now click Ok and then Ok again.

 

Try running the task now and see if you still get the "could not find the specified file" error.

 

Regards,

 

DP-K

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Teacher
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Hi David,

 

It appears to be working now.  I tested several scenarios . . . schedule & I continue working on other tasks . . . schedule & let the computer go to sleep on its own . . . schedule & induce sleep via Fn+F2.  All ran successfully.

 

Thanks again for all your work, explanations & perseverance.

 

Jim

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Hi Jim,

 

You're welcome.

 

It's really good to hear the task is working correctly now - I couldn't see anything wrong with the original path the task was using in one of the screenshots you uploaded, but I obviously missed something :generic:

 

Good talking to you and all the best,

 

DP-K

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haaba01 Student
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Oh my goodness, I read every single page and felt his pain.  I'm not a computer geek but I think all he needed to do is go into msconfig and untick the Norton Automatic Online Backups and prevent them from running in the background.  Which I believe conflicts with the MS system restores.  Just my 2 cents.

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tim-r Honor Student
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Is there a confirmed connection between the Support Assistant and the HPSF install?

 

I am running an HP machine (Pavillion dv7 w/ Windows 7 Ultimate) with the HP Support assistant running.  I found my machine in a non-functional state, running the Windows troubleshooter.  After having it search and repair what it could, Windows finally came up but the CPU was running 70-80% fluctuating rapidly.  After unsuccessfully rebooting to resolve the issue, I checked the System Restore point list to find the "HPSF Restore Point" mentioned earlier.

 

Rolling the  system back to this point brought the CPU back to reasonable levels.

 

Should I kill the Support Assistant to prevent the update?

 

Thanks...

 

  tr

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Hello tim-r,

I wouldn't say there is a confirmed connection between the Support Assistant and the HPSF install (although admitingly still reading through this thread and trying to grasp everything)

I would recommend in your case to disable the update and let the system run for a bit. If you find after a while that the system is behaving normal then you can somewhat say that the HPSF install was the culprit. For added testing you can re-enable the update to install again to see if it blows back up to better understand and give clear conformation one way or another.
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