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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 08:42 PM

HP Recommended
Product: Pavilion something or other
Operating System: Microsoft Windows 10 (64-bit)
My friend (who builds their own computers) said something about GPU card, but I want to check with professionals.
3 REPLIES 3

‎03-22-2017 08:51 PM

HP Recommended
@Hypnoticat wrote:
My friend (who builds their own computers) said something about GPU card, but I want to check with professionals.

Does it do this every time you turn the computer on or just occasionally?  

It does sound like a video card (GPU) issue, but also possibly LCD/Mainboard.  What is the HP P/N (Part Number) of your computer?  Is it an all-in-one device or do you have both a monitor and a tower?

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‎03-22-2017 10:19 PM

HP Recommended

Hi Hypnoticat,

 

As there is limited informations from your post.

Just a generic suggestion.

Try Power drain(Remove all power source and press the power button for few seconds.)

If you are able to boot to BIOS, try doing BIOS default. F10 leads to BIOS.

If you are able to boot to safe mdoe, first thing first mate, do a Graphics driver upgrade and also can do BIOS, Chipset, other related drivers, upgrade, or all the drivers can be updated to the latest available once.

 

If unabe to boot at all.

Try Refixing the Graphic cards, RAM and Cmos and connector(please refer to HP SML(google it) for How to remove and refix hardwares.)

 

Keep posting the update.

Say "thanks" by clicking the Kudos thumbs up!
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I am an HP Employee .
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‎03-23-2017 10:17 PM

HP Recommended

Hi Hypnoticat,

 

Hey how are you and how is the computer doing......

 

Just wanted to say we are here to help you....

Say "thanks" by clicking the Kudos thumbs up!
Was your question answered? Mark it as an Accepted Solution!
I am an HP Employee .
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