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12-16-2016 08:49 PM
Feel like an idiot asking this, but I'm setting up a new z240 workstation & monitor. The monitor came with an HDMI cable. It plugs into the monitor securely with ease. I just can't get the other end to plug into the tower.
Am I overlooking something obvious? The plug is in the correct port, connections matching. It just wont click in & I'm afraid of forcing it and damaging the connections.
12-21-2016 10:37 AM
That is the exact issue. HP shipped the monitor with an HDMI cable, Nothing for displayport. From what I found in PDA files on online, there should have been a VGA cable as well.
I'm very surprised that after I worked with an HP sales rep to purchase this monitor & tower, that HP would ship it without any way to connect the two.
I spent some time emailing & talking on the phone until they agreed to send an adapter without additional charges.