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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-12-2017 01:37 PM

HP Recommended
Product: Pavilion Elite 595
Operating System: Microsoft Windows 7 (64-bit)

Hi Folks, i am sorry to ask what might for some of you seem a trivial question, but i have recently had to re-install Windows 7 pro, with the help of Microsoft, who were pretty good, but i am now left  without the choice of 'SLEEP mode' . i have tried amending Power Options without any change. I operate a desktop so am led to believe that  i can aslo have 'sleep hibernate' but when setting power Options both Sleep and Hibernate are greyed out.

Would some kind person please guide me thru this maize to a suitable outcome.

Regards from David in Guildford

5 REPLIES 5

‎05-13-2017 10:16 AM - edited ‎05-13-2017 10:18 AM

HP Recommended

Hi dsc8w

 

This issue is usually caused on a clean operating system install because you need to install current drivers such as:

 

Intel MEI

Graphics

Chipset

SATA

Network

Audio

Wifi

Bluetooth

 

Also all Windows updates need to be installed.

 

Grzy

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‎05-13-2017 11:23 AM

HP Recommended

thanks for your help but i have already done this.

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‎05-13-2017 11:50 AM - edited ‎05-13-2017 11:51 AM

HP Recommended

Hi

 

You are welcome.

 

Kudos for doing the work that needs to be done.

 

I have no idea what is causing this?? The PC should work correctly having current updates and drivers.

 

Grzy

 

 

 

 

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‎05-13-2017 12:28 PM

HP Recommended

A little birdie says i might have to alter the registry entry, does this sound feasable

 

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‎05-13-2017 12:45 PM - edited ‎05-13-2017 12:46 PM

HP Recommended

Hi dsc8w

 

Anything is possible.

 

I have never had to do registry mods to get sleep/hibernate working.

 

Have seen greyed out options in Power Management to configure sleep but this was caused by, mostly, not having the current Nvidia, AMD, or Intel graphics driver installed.

 

Did you check Device Manager power management settings for devices which could prevent sleep/hibernate?

 

Grzy

 

 

 

 

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