Windows 10 64 bit. Officejet Pro 8600 plus. Wireless connection. Computer hardwired to modem/router.
When I click on shortcut for printer a panel comes up saying retrieving information from device. This seems to take
a long time ( 2 minutes) before the print assist. opens. Then clicking on scan a document takes a minute to open to start the scan process. I have noticed that the time gets shorter after doing the first print job but still longer than it should.
I do not have a easy way to hard wire printer to router. I read that this could have to do with port settings on the
centruylink modem/router. Not for sure how to address that if it is the problem.