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Abbas2
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Sound come out from speakers and headphone both

HP Desktop Model : PS-5151-3HF
Microsoft Windows XP

I installaed new window in my desktop computer. now sound come from headphone and speckers both, i tired to resolve this issue but cant. kindly tell me the solution.

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Sound come out from speakers and headphone both

Hello @Abbas2,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I understand that your desktop computer is not able to produce sound from the headphones and speakers, and I would be happy to assist you in this matter!

 

To correct this issue, I recommend following the steps in this document on HP and Compaq Desktop PCs - No sound (Windows 98, ME, and XP). This should help return the audio functionality to your system.

 

Additionally, I also recommend following the steps below to manage your audio devices:

 

"Go to Control Panel> Hardware and Sounds> Manage Audio Devices> Playback Tab (which should already be selected)   

In the playback tab there should be a list of all the audio devices you are using on your computer. Right click on the one you don't want to use and click disable. This should stop the sound coming from that audio device. 

Remember: You will need to enable that audio device if you want to listen to sound through it again. Your internal speakers won't work once you enable them again. This might also be the case with your headphones. You may also have to do this every time your plug in a device or once you restart your computer.

Another note: Sometimes disabled devices will not show up on the audio device list so once you disable a device it will dissappear. This is an easy fix too. Just right click on an audio device and make sure show disabled devices and show disconnected devices is checked."

 

reference: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Sound-coming-from-both-speakers-and-headpho...

 

Please re-post with the results of your troubleshooting, and I look forward to your reply!

Regards 🙂

MechPilot
I work on behalf of HP



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