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Tutor
Posts: 15
Member Since: ‎02-26-2014
Message 1 of 2 (305 Views)

Sound

Why when I plug my speakers in the back in the appropriate place the volume is so much lower then when I put it in the front jack for the microphone?

 

I have an Envy 700-230q.

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HP Support Agent
Posts: 16,542
Member Since: ‎09-02-2013
Message 2 of 2 (259 Views)

Re: Sound

Hi Claudia98223,

 

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY 700-230qe CTO Desktop and having sound issues. Here is a fix from Microsoft that has helped.

Speakers not working Windows 8
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok

Are these the speakers that came with your computer?

 

Hope this is helpful to you.

 

Thanks.

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