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arn-arn_zambo Honor Student
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Still can't istalling windows7 32bit

pavillion 510-p150d DT
Microsoft Windows 10 (64-bit)
 
 
Hi sir
i have try creating a windows 7 usb3 creator utility and start installing the windows7
after installing windows7, it restart still the keyboard and mouse is not working i cant type the user account and computer name i can't proceed logging to the windows
 
hope you can help me find the solution thanks...
 
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Provost Provost
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Still can't istalling windows7 32bit

@arn-arn_zambo

 

Your desktop came preinstalled with Win10, and the problem with the newer Win10 PCs is that HP does not provide any older Win7 drivers for their hardware.

 

This means that unless everything works with the Win7 downgrade, you run the risk of being stuck with a PC in which some of the hardware does not function properly -- and most likely, never will.

 

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Dean
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Message 3 of 8
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Still can't istalling windows7 32bit

 

 

> If you wanted a Win7 desktop, you should have looked around to buy one instead of a Win10 desktop.

 

That "scolding" does not help the person.  Shame on you!

 

There is a known problem when trying to install Windows 7 on a "Skylake" motherboard that has USB 3 hardware.

The symptoms (cannot use keyboard nor mouse to "login") are those of this "known problem".

 

However, the person did state that a bootable Windows 7 disk that includes device-drivers for USB 3 hardware on the motherboard was created.  This is the "known solution" for this "known problem".

 

This updated version of Windows should have circumvented the "known problem", if the disk was correctly created.

Please check that possibility.

 

Does the motherboard have sockets for the "old school" PS/2-interface keyboard & mouse?

If so, use those devices, instead of the USB-interface devices, and login to Windows.

Run Windows Update, to get the latest device-drivers.

 

There might be a slight chance that a device like:

 

    http://www.bestbuy.com/site/j5-create-7-port-usb-3-0-hub-black/4561575.p?skuId=4561575

 

would provide a USB 3 interface to the motherboard, and a USB 1.1 & 2.0 interface to your keyboard & mouse?

 

 

 

 

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Provost Provost
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Still can't istalling windows7 32bit

@arn-arn_zambo

 

I should not have been critical of your purchasing a Win10 PC instead of a Win7 PC, and for that, I am sorry...

 

But the fact of the matter is that "... many hardware manufacturers no longer provide drivers for Windows 7, which means that modern peripherals such as printers are no longer recognized. In order to users a modern interplay of software and hardware, new processor generations are only supported by the latest Windows platform: Windows 10 is the only Windows version that provides support for the latest Intel, AMD and Qualcomm chips . In addition, many programs are already written or developed for the newer versions of Windows."

 

This quote comes directly from Microsoft's own explanation for ending Windows 7 support in three years.

 

So, while there may be a workaround for one hardware problem, don't be surprised if other hardware will not function well when you force Windows 7 onto this PC.

 

I do know where you can still purchase Win7 PCs, as I regularly do that for my clients that still want to run Win7 -- and are extremely determined to NOT run Win10, but those "new" PCs still have older hardware in them.


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

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Regents Professor
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Still can't istalling windows7 32bit

Hello

 

You are using USB 3.0 ports for mouse and keyboard??

 

Grzy

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Dean
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Still can't istalling windows7 32bit

>>> i have try creating a windows 7 usb3 creator utility

>>> and start installing the windows7.

>>> After installing windows7, it restart.

>>> still the keyboard and mouse is not working.

>>> i can't type the user account and computer name.

>>> I can't proceed logging to the windows

 

> You are using USB 3.0 ports for mouse and keyboard??

 

Presumably, if the author knows enough to modify a Windows 7 DVD to add USB 3 support (since the motherboard lacks any USB 2 ports, and the original DVD lacks any USB  3 support), then the author would know "where" the keyboard/mouse need to be connected.

 

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Regents Professor
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Still can't istalling windows7 32bit

Hello

 

The PC has two back and two front USB 2.0 ports.

 

Grzy

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Dean
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Message 8 of 8
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Still can't istalling windows7 32bit

 

 

See: http://lib.store.yahoo.net/lib/directron/usb3pic1.jpg

 

The USB 3.0 ports either have the "blue" plastic piece in the socket, or a 'SS' ("SuperSpeed") marker printed near the port.

 

Anyway, be sure that your keyboard/mouse are plugged-in to your USB 2.0 ports.

 

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