Ok so I spoke with customer service again. The story goes that they are aware of the issue of apps not showing up in sprout marketplace, and that the May update for sprout marketplace was supposed to have fixed the problem. I did the update and still no Stop Motion app. I was told, that if I don't get a response from a "specialist" by Tuesday, to call back. I advise everyone to call customer service. The more complaints, the more likely that the issue will be resolved. [number no longer active]. I will reply when I hear something.