I have an hp all in one desktop that will not let me switch user accounts because at the start up menu, when i enter my password, it tells me that it is incorrect and that i need to insert my password reset disk. I know my password, but it still tells me that i am wrong and i never set up a reset disk. Does anyone know how i can get past this screen?
If the above doesn't work, you may need to reinstall your OS as the last option.
Let me know if those steps worked for you. If they did, that’s awesome! Give us some reinforcement by clicking the solution and kudos buttons, that’ll help us and others see that we’ve got the answers! Good Luck.
Riddle_Decipher I am an HP Employee
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