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sajadmemon
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Message 1 of 2
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System is stolen Message

HP Recommended
ProBook 6560b
Microsoft Windows 7 (64-bit)

I was purchased my Hp Probook 6560b from Shop, I have its orginal recipt and proof of purchaseing from Hp distributer.
Some Days agao i have ge one white screen in pc, that say "Your coumpueter has beed blocked or  stolen please contact with ......... and its phone number " can you please help me to solve this issus, this white screen is apear due to starting windows, after this happening i am not able to do something.

Thanks
Regard's
Sajad Ali Memon

 

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Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@sajadmemon

 

Personally, I would be suspicious of any random message that pops up and claims my computer is stolen -- and please call this number.

 

If I were you I would not call that number.   Thieves are clever; they are waiting to steal your data and your personal information.

 

 

You can choose to contact HP directly -- explain the situation and ask for options to recover your computer and its data.

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

For USA / Canada

  1. Create case online: HP Customer Support - USA / Canada - Contact
  2. Receive Case Number and Contact Information (after the completed form is submitted)

 

For UK

  1. For faster support, create case online HP Customer Support - UK - Contact
  2. Contact Phone: 0207 660 0596

 

OR

HP Tech support/ Customer Service – Some English-Speaking Countries

 

OR “everywhere else”

HP World-Wide Support

 

----------------------------------------------------------------------------------------------

Help to find Product Number:

 

Warranty Check

 

Scams and Unscrupulous Contacts

 

HP Limited Warranty Statement (General Information)

 

Optional Coverage Plans:

Enter your product number in the form to view available Warranty plans

 

CarePack Definitions:

 

Service Centers

 

Care Pack and Services

 

HP Collection of “how-to” videos

  • HP Video Gallery
  • Use Categories and the search window to narrow the search
  • For example, search for “Scan”

 

Moving your printer to Another Country / Region? 

  • Have your new region’s printer ink purchased and on hand, then contact HP Support

     HP Printers - Finding Ink Cartridges after Moving to Another Country/Region

 

Sustainability

  • HP collects used products for resale and recycling in 73 countries and territories worldwide

HP Product return & recycling

 

 

Option: 

 

Maintenance and Service Guide > Perform a System Recovery > Chapter 7, Page 134

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

Dragon-Fur

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