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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-04-2017 08:34 AM

HP Recommended
Product: HP All-in-One Desktop
Operating System: Microsoft Windows 10 (64-bit)
So I ran into an error while resetting my pc 0xc0000225.
I tried to fix it but ran into another error. An operating system wasn't found. Try disconnecting any drives that don't contain an operating system. Press Ctrl+Alt+Del to restart. I tried to get into network reboot but always went back to that error screen so please help me.
3 REPLIES 3

‎03-04-2017 02:43 PM

HP Recommended

@Besethos

Hello;

Allow me to welcome you to the HP forums!


I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?

This is important as the recovery/reset method is different for the two situations.

We can proceed when you provide the answers.



I am a volunteer and I do not work for, nor represent, HP
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‎03-04-2017 02:45 PM

HP Recommended
It came with windows 10
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‎03-04-2017 02:47 PM

HP Recommended

@Besethos

 

The first error indicates some form of filesystem corruption; the second, boot files corruption -- both can be caused by a failing hard drive.

 

Please follow the instructions in this link to test the drive:  http://support.hp.com/us-en/document/c00439024

 

Report back what it finds.



I am a volunteer and I do not work for, nor represent, HP
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