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kimmello Top Student
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The SMART status information indicates status code 0000h.

What excatly doesSMART status information indicates status code 0000h mean? Will I have to replace the hard drive? I have had this Pc one year and a few days. I have a HP Pavilion P6000 model is p6517c.

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Associate Dean Associate Dean
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The SMART status information indicates status code 0000h.

Hi

 

Please try these steps and check if the Hard drive has failed.

 

1) Once unit is powered on keep tapping F10 key then go to Diagnostics run the Hard drive test if the test fails then please call HP Technical support check the warranty status and get the part replaced. Please note incase unit is Out of warranty then you need to purchase the part.

 

Let us know how it goes!

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Manjunath
kimmello Top Student
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The SMART status information indicates status code 0000h.

I tried tapping the F10 key and I did not see where I could go to Diagnostics run the hard drive. Is there another way to check it .I am still getting indeterminate on the smart status test on hardware diagnostic tools. I believe the warrenty just ran out beginning of the month. Will I have to replace the hard drive?

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The SMART status information indicates status code 0000h.

Hi

 

You could also try F2 or F10 option and then run the HDD test.

 

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath

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