Ask questions. Help others.
The HP Community is here for you.
Post new question
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎08-07-2009
Message 1 of 2 (3,835 Views)

Total Care Advisor - An Error Occurred While Handling A Message


There appears to be some kind of bug with my HP Total Care Advisor program.

Under 'PC Action Centre' screen,  there is a 'Critical Alert'  which reads  "Latest Version of HP Update , version 5.2 "


By clicking the green button to the right labeled 'Run' I get a message box that states' An error occured while handling a message'


SO - how on earth do I install this update?!


Can someone please let me know





0 Kudos
Posts: 6,904
Member Since: ‎07-17-2009
Message 2 of 2 (3,825 Views)

Re: Total Care Advisor - An Error Occurred While Handling A Message

The solution is already provided in another post which can be accessed by clicking here

Although I am an HP employee, I am speaking for myself and not for HP.

I am an HP employee.


Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation