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Honor Student
Posts: 2
Member Since: ‎08-07-2009
Message 1 of 2 (3,822 Views)

Total Care Advisor - An Error Occurred While Handling A Message

Hello

There appears to be some kind of bug with my HP Total Care Advisor program.

Under 'PC Action Centre' screen,  there is a 'Critical Alert'  which reads  "Latest Version of HP Update , version 5.2 "

 

By clicking the green button to the right labeled 'Run' I get a message box that states' An error occured while handling a message'

 

SO - how on earth do I install this update?!

 

Can someone please let me know

Cheers

ade

 

 

0
Dean
Posts: 6,904
Member Since: ‎07-17-2009
Message 2 of 2 (3,812 Views)

Re: Total Care Advisor - An Error Occurred While Handling A Message

The solution is already provided in another post which can be accessed by clicking here


Although I am an HP employee, I am speaking for myself and not for HP.


I am an HP employee.

Regards,
Vidya

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