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04-14-2016 05:22 PM
So my pavilion was a gift back in August 2015 and about a month later the touchscreen stoped working at first I thught I had turned something off but it wasn't that. I upgraded to windows 10 thinking it would solve any issues but it didn't. Ive tried everything. Also about a two days ago my pc bagan to disconnect from the wifi at random now I know something is wrong. It was purchased at Famsa so i don't really know. I've check the properties and the touch calibration isn't even there. I've kept it clean and has no visible damage.Please I need the touch ability for school and there's no point in having bought a touch screen computer if it doesn't even work properly.
04-16-2016 09:26 AM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen and the WiFi. I will be glad to help you.
Here are some documents to help.
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If you require further assistance, let me know and I will gladly do all I can to help you.
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