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Pavilionuser721 Student
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Touch Screen stopped working for some reason and disconnects from wifi

HP Pavilion23 TouchSmart
Microsoft Windows 10 (64-bit)

So my pavilion was a gift back in August 2015 and about a month later the touchscreen stoped working at first I thught I had turned something off but it wasn't that. I upgraded to windows 10 thinking it would solve any issues but it didn't. Ive tried everything. Also about a two days ago my pc bagan to disconnect from the wifi at random now I know something is wrong. It was purchased at Famsa so i don't really know. I've check the properties and the touch calibration isn't even there. I've kept it clean and has no visible damage.Please I need the touch ability for school and there's no point in having bought a touch screen computer if it doesn't even work properly.

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Touch Screen stopped working for some reason and disconnects from wifi

Hi @Pavilionuser721,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen and the WiFi. I will be glad to help you.

 

Here are some documents to help.

Troubleshooting Touch Screen Issues (Windows 8)

Troubleshooting Wireless Network and Internet (Windows 10)

Computer Might Be Infected by a Virus or Malware (Windows 10, 8)

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! :)

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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