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Honor Student
Posts: 4
Member Since: ‎07-31-2012
Message 1 of 9 (1,660 Views)

TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam.  Running 64 bit Windows 7 Home Premium

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Provost
Posts: 84,785
Member Since: ‎07-13-2010
Message 2 of 9 (1,651 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

[ Edited ]

Hi:

 

Please see if this link is of assistance to you.

 

http://support.hp.com/us-en/document/c02452221=

 

Paul

Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 3 of 9 (1,651 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

[ Edited ]

Hi,

Check the links below:

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** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Associate Dean
Posts: 5,903
Member Since: ‎01-21-2012
Message 4 of 9 (1,645 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

[ Edited ]

Hi

 

Please find the link given below might help you to resolve your issue.

 

Fixing Webcam Problems in Windows 7


Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
Honor Student
Posts: 4
Member Since: ‎07-31-2012
Message 5 of 9 (1,625 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Have worked through all resolutions.  Still Webcam not in Device manager

Honor Student
Posts: 4
Member Since: ‎07-31-2012
Message 6 of 9 (1,624 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

No resolution Webcam not in Device manager

Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 7 of 9 (1,621 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Check the link below and use the Microsoft  Fix it:

Hardware devices are not working or are not detected in Windows

 

When you will do this check again is in the device manager listed the webcam now or any device with the yellow exclemation mark.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
Honor Student
Posts: 4
Member Since: ‎07-31-2012
Message 8 of 9 (1,610 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

Did not resolve problem.

Provost
Posts: 10,923
Member Since: ‎01-31-2009
Message 9 of 9 (1,606 Views)

Re: TouchSmart 520-1020, Builtin Web cam does not work and cannot find driver for the web cam

[ Edited ]

It looks that you have a hardware problem. If this desktop is still under warranty please contact with HP.

How to do it? Check the link below and choose your country:
Contact HP Worldwide

 

If the warranty is not valid anymore then you may be interested in buying the external webcam.

Here you will find really good offers. Logitech products are this which I really recommend.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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