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Tutor
Posts: 10
Member Since: ‎02-22-2010
Message 1 of 11 (2,689 Views)

Touchpad scrolling in vista.....not working

i bought my dv6-1054cl some 20 days ago....my touchpad dosn't scrolls on first n second touch...but after several tries it starts working...couldn't figure out whether its a driver upgrade issue or what...some1 have ne idea

 

dv-6-1054cl

C2D 2.1, 4 GB, 500GB, HD4530 graphics

Vista 64-bit OS

Synaptics v 6.5

v13.0.4

 

0 Kudos
Associate Dean
Posts: 8,092
Member Since: ‎12-02-2008
Message 2 of 11 (2,676 Views)

Re: Touchpad scrolling in vista.....not working

Hi, here is the URL for a Synaptics driver.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-72861-1&lc=en&dlc=en&cc=us&...

 

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Tutor
Posts: 10
Member Since: ‎02-22-2010
Message 3 of 11 (2,673 Views)

Re: Touchpad scrolling in vista.....not working

I am already using this driver and what I feel is this is creating poblem but can't actually figure out

Associate Dean
Posts: 8,092
Member Since: ‎12-02-2008
Message 4 of 11 (2,670 Views)

Re: Touchpad scrolling in vista.....not working

Hi, is the BIOS up to date?

Is this a new computer or a refurb?

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Tutor
Posts: 10
Member Since: ‎02-22-2010
Message 5 of 11 (2,667 Views)

Re: Touchpad scrolling in vista.....not working

this is a new machine..bought it 20 days ago

Tutor
Posts: 10
Member Since: ‎02-22-2010
Message 6 of 11 (2,666 Views)

Re: Touchpad scrolling in vista.....not working

the BIOS n the other drivers are all updated

Associate Dean
Posts: 8,092
Member Since: ‎12-02-2008
Message 7 of 11 (2,662 Views)

Re: Touchpad scrolling in vista.....not working

[ Edited ]

Hi, try ajusting the settings of the pad.

http://support.hp.com/us-en/document/c00678194

 

I'm curious why you went with Vista?

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Tutor
Posts: 10
Member Since: ‎02-22-2010
Message 8 of 11 (2,656 Views)

Re: Touchpad scrolling in vista.....not working

There is nothing to do with the settings..these are good

Associate Dean
Posts: 8,092
Member Since: ‎12-02-2008
Message 9 of 11 (2,647 Views)

Re: Touchpad scrolling in vista.....not working

Hi, contact the place where you purchased the computer.

 

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Honor Student
Posts: 3
Member Since: ‎06-13-2014
Message 10 of 11 (753 Views)

Re: Touchpad scrolling in vista.....not working

Hi I have an Pavilion dv4-1117nr and my scroll bar stopped working also however I cant find the driver for that. Would you know where I could get the link? Any help would be appreciated!!

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