Note on archived topics.
10-17-2016 07:51 PM
10-19-2016 09:11 AM
Hi there @Ivoryrosephysio,
May the Forums be with you! I understand that your touchscreen is no longer working properly. I am happy to give you a hand with this.
I would suggest that you try following this: HP PCs - Troubleshooting Touch Screen Issues (Windows 10, 😎, although you can skip the "Before you begin" section as you already know that answer. 😉 Looking at the document I would suggest you follow the steps in the section "Screen does not respond to touch, or responds intermittently".
Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.
10-20-2016 06:23 AM
Thank you for the update. When you restart your computer Windows should detect the device and install the built in OS driver for the touchscreen.
10-31-2016 08:19 AM
Please use the following http://www.hp.com/contacthp, fill out the form, create a case for your issue and then use the provided information to contact HP.