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AdamNicholson
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Touchsmart 520-1030uk won't turn on

I have a Touchsmart 520-1030uk that is just over a year old and it has just started to fail to turn on.

 

I can see a light on the power supply and where the power supply attaches to the PC, however, nothing happens when I press the power button.

 

I have double checked the power supply and it worked with an HP laptop.

 

I am guessing that there may be something wrong with the power button.

 

Is there anything I can try and is there anything else that could be wrong?

 

Thanks

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Touchsmart 520-1030uk won't turn on

Please try the troubleshooting steps in the following weblinks:

I am an HP employee.

Regards,
Vidya

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Touchsmart 520-1030uk won't turn on

Hi...

 

As you have mentioned that the touchsmart does not turn at all, I suggest you to check the following document which have some steps that could be helpful.

https://support.hp.com/us-en/document/c05336130 (Link Updated 04/26/2017)

 

Please check the steps under "The computer does not turn on".

I work for HP....
........................just trying to help where I can, but not speaking on behalf of HP.

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AdamNicholson
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Touchsmart 520-1030uk won't turn on

Thanks for this. I have worked through all of the steps on the 'Computer Does Not Turn On', with no success.

 

Is there anything else I can try?

 

If not do you have a parts list for my PC?

 

Thanks

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Touchsmart 520-1030uk won't turn on

Hello AdamNicholson.

This link has part numbers and other part information about your PC.

I hope it helps.

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