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07-21-2016 11:12 AM - edited 07-21-2016 11:12 AM
RecentlyI was restoring my computer back to factory default when a power outage shut down the computer. When i turned the computer back on it go farther then the HP logo before shutting off and restarting over again. None of the advanced diagnosis will start up or help correctly and whenever I try to reset the computer the reset won't pass 1%. Someone please help.
07-21-2016 04:41 PM
Hopefully you created the Recovery media.
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